RADVision SCOPIA 400 Guía de usuario Pagina 189
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Using the RADVISION Audio Message Utility for IVR Messaging 179
Launching the RADVISION Audio Message Utility
LAUNCHING THE
RADVISION
A
UDIO MESSAGE
U
TILITY
This section describes how to install and launch the RADVISION Audio Message
Utility.
Procedure
1 Copy the Audio Message Utility folder from the RADVISION Utilities
and Documentation CD-ROM to your local computer.
Note You cannot run the Audio Message Utility from the RADVISION
Utilities and Documentation CD-ROM.
2 To run the utility, double-click the IvrRecordingUtility.exe file.
PLAYING A
MESSAGE
This section describes how to play an audio message. Available messages depend
upon the device selected in the Target Type field.
Gateway Messages
Note The devices available in the Target Type drop-down list vary according to
the RADVISION devices included in your installation.
Procedure
1 In the Target Type field, choose the device that uses the message you
want to play.
Note The options available in the Target Type drop-down list vary
according to the RADVISION devices included in your installation.
The Audio Recordings window displays the messages currently
uploaded to the target device.
- SCOPIA 400/1000 Gateway 1
- CONTENTS 3
- Contents v 5
- 4 Using the SCOPIA Gateway 6
- Messaging 7
- ABOUT THIS MANUAL 9
- FUNCTIONALITY 11
- ABOUT GATEWAY 12
- FEATURES 12
- Functionality 3 13
- About Gateway Features 13
- RADVISION Gateways 14
- RADVISION Stack v4.0) 14
- RADVISION unit 15
- ABOUT SCOPIA 17
- GATEWAY 17
- ABOUT MULTIMEDIA 18
- CONFERENCING 18
- POINT-TO-POINT 19
- ABOUT MULTIPOINT 19
- Office Switch 21
- PRI Line 21
- ABOUT C ONFERENCING 23
- LEASED LINES 23
- Functionality 15 25
- ABOUT PEER-TO-PEER 26
- CONNECTIVITY 26
- INSTALLING THE SCOPIA GATEWAY 27
- PHYSICAL 28
- DESCRIPTION 28
- GATEWAY P20 SP 29
- GATEWAY S40 SP 30
- PREPARING FOR 31
- INSTALLATION 31
- ON THE SCOPIA 1000 32
- RADVISION for the 33
- VERIFYING THE 34
- PACKAGE 34
- INSTALLING THE 38
- Installing the Gateway 40
- INITIAL GATEWAY 44
- CONFIGURATION 44
- J1 Male (DB-60) 51
- (M-34 Winchester) 51
- J3 Male (DB-25) 51
- EIA-449 data 52
- EIA-530 data 53
- EIA530/RS366-DTE 54
- J2 Male (DB-25) 55
- DESCRIPTION OF DCE 56
- J2 Female 57
- J3 Female (DB-25) 57
- J2 Female (DB-37) 58
- J2 Female (DB-25) 59
- Signal Name Mnemonic 60
- DATA INTERFACE PIN 62
- Figure 2-17 DB-37 Pin Layout 63
- Figure 2-18 DB-25 Pin Layout 64
- SIGNALING INTERFACE 65
- PIN-OUT 65
- NETSCAPE NAVIGATOR 69
- Registering the Online Help 70
- ONFIGURING THE SCOPIA GATEWAY 71
- VIEWING ADDRESS 78
- Element Description 88
- ABOUT THE 90
- 91
- VIEWING THE 92
- to unregister 97
- Configuring Gateway Settings 100
- PEER-TO-PEER 101
- H.323 CALL 101
- DISCONNECT 101
- Procedure 102
- ABOUT AUDIO 105
- TRANSCODING 105
- COLLABORATION 106
- ABOUT T.120 DATA 106
- CONFIGURING 109
- QUALITY OF SERVICE 109
- GATEWAY EVENT 112
- TRAP SEVERITY 118
- ENUMERATION 118
- ABOUT DTMF 127
- SETTINGS 127
- DETECTION ON 128
- IP-TO-ISDN OR 128
- SERIAL CALLS 128
- ADVANCED 131
- COMMANDS 131
- DCE Common RS-366 142
- ABOUT ADVANCED 145
- ISDN SETTINGS FOR 145
- PRI GATEWAYS 145
- ABOUT NSF 146
- Configuring Port Settings 147
- Octet Function 148
- Bits Feature 150
- NETWORK SPECIFIC 153
- FACILITY SETTINGS 153
- VIEWING CALL 158
- INFORMATION 158
- Field Description 160
- Destination 161
- Importing Configuration Files 166
- USING THE SCOPIA GATEWAY 167
- PREFIXES 168
- ABOUT SECOND 169
- DELIMITERS 169
- ABOUT DIALING IN 170
- THE IP 170
- VIA THE 170
- Routing Method Explanation 171
- ABOUT THE IVR 173
- BOUT DIALING 174
- NDIRECTLY THROUGH AN 174
- TROUBLESHOOTING THE SCOPIA 175
- CHECKING YOUR 176
- Verification Steps 177
- RADVISION Customer Support 178
- RADVISION Customer Support: 178
- RESOLVING 179
- ISDN-TO-IP CALL 179
- FAILURE 181
- RESOLVING ISDN 183
- VIDEO QUALITY 183
- RESOLVING VIDEO 184
- RESOLVING DTMF 185
- CALLER ID ISSUES 186
- USING THE RADVISION AUDIO 187
- UTILITY FOR IVR 187
- MESSAGING 187
- CALL ROUTING 188
- MESSAGES 190
- Playing a Message 191
- 6 Click Upload 197
- Using Express Setup 198
- USING THE RADVISION SOFTWARE 199
- UPGRADE UTILITY 199
- RADVISION device 201
- RADVISION 201
- Upgrading Software 202
- Index 193 203
- Index 195 205
- Index 197 207
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